The Eastern Band of Cherokee Indians (EBCI) is the federally recognized Indian tribe based in the western North Carolina area. They have many programs designed to improve individual and community quality of life. TrueTandem modernized the EBCI’s enrollment database, creating a new Power Platform based platform using Dataverse. This new enrollment database allows the EBCI to create member profiles and track member information while simultaneously protecting the individual members’ sensitive personal information. TrueTandem also assisted EBCI by building their IT Service Desk. Our professionals used Power Platform to create a portal website for members to enter in IT issues and create help desk tickets. This included custom dashboards, reports, and email notifications to allow them to quickly and efficiently create and respond to IT tickets. We were able to give the EBCI drastically improved features, honor their budgetary guidelines, and complete the project in a short amount of time.
TrueTandem partnered with the Small Business Administration (SBA) to modernize SharePoint Online for the Office of SBIC Examinations (OSE) and the Office of Investment and Innovation (OII). By integrating SharePoint with Salesforce and AWS, automating workflows with Power Automate, and enhancing document management with VBA and Excel customizations, TrueTandem streamlined operations and improved collaboration. The solution reduced manual data entry, ensured compliance with scalable governance models, and enabled seamless data retrieval. This modernization effort enhanced efficiency, security, and interdepartmental coordination across SBA.
TrueTandem developed and supports a secure, scalable case management system that streamlines workflows and enhances automation for compliance reviews. With robust data integration and online/offline functionality, the system ensures efficiency while maintaining 24/7 availability and strict federal compliance.
TrueTandem migrated a data management system to a secure, cloud-based platform, enhancing efficiency, automation, and security while enabling seamless access and ongoing improvements.
TrueTandem modernized a legacy correspondence system with a cloud-based, low-code platform, enhancing efficiency, automation, and scalability. The new solution streamlines tracking, workflows, and e-signatures across 23 offices, leveraging AI and real-time dashboards to improve communication, reduce costs, and ensure compliance.
We modernized an enrollment database and IT service desk using Power Platform and Dataverse, enhancing automation, security, and efficiency. The new system streamlines member management while the IT portal improves issue tracking with automated workflows and real-time notifications, delivering enhanced capabilities on time and within budget.
TrueTandem modernized a legacy case and correspondence system with a cloud-based, low-code platform, improving efficiency, automation, and decision-making. Leveraging Power Platform, Azure, and AI, the solution streamlines tracking, routing, and response workflows, reducing costs, enhancing transparency, and increasing agility.
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This migration included pushing the system to cloud production, transferring all production data, training and knowledge transfer, and enabling independent manage and operations of the new system.
Migrate to a cloud-based environment with an eye to streamlining operations and reducing manual work. Drive efficiencies so that your teams are more productive and have time to collaborate.
Providing centralized Microsoft expertise for a unified tenant environment and secure, efficient collaboration across thousands of users ensures a resilient, scalable environment for seamless collaboration.
Upgrade outdated email systems to build a modern solution that will allow organizations to integrate systems, enhance security, and modernize communication systems.
The ability to securely integrate, share data, and promote collaboration between different organizations drives powerful results. In this case, it helps identify and eliminate toxins from the environment making the world a healthier place to be.
Automate system administrators and users' ability to work more efficiently at scale. Custom workflows allowed for increased community engagement yielding real results for everyone involved.
Power Platform solutions improve data quality, minimize manual data entry, and enable easy access to real-time reports, providing stakeholders with better insights and decision-making tools.
Our Microsoft Consulting Practice yields multiple options to engage and allows our experts to work closely with your organization to drive measurable results with the technology you already own.
Our UiPath bot automated the IRS's taxpayer letter generation and printing, streamlining batch processing for under reporters, over reporters, and non-filers. This solution reduced manual effort, increased efficiency, and improved tax examination workflows through UiPath and custom C# .NET integration.
Power Platform solutions have the horsepower to modernize legacy systems and deliver stakeholders with custom mobile apps, certification management solutions, real-time access to key information, and bottom-line savings.
Modernize legacy systems following an agile approach - allowing business continuity while reducing technical debt. Legacy modernization projects hit the bottom line with operational efficiency, streamlined processes, improved data management, and the foundation to ignite innovation.
Custom solutions to support 5000+ users and 21 million documents need to be executed thoughtfully with role-based access to protect sensitive data and streamline workflows.
Our custom-built solution streamlined workflow for ~400 tax examiners to ensure accurate employer tax filing and payment, while integrating secure access and role-based controls for a reliable platform.
