AI-Driven Performance Management Solution

TrueTandem developed an Artificial Intelligence (AI) solution for the Department of Homeland Security (DHS) to assist Contracting Officers (COs) with past performance evaluations. The CPARS AI program leverages Azure Cognitive Search and Sentiment Analysis to index past performance records, extract key phrases, and perform entity recognition on Statement of Work (SOW) fields. By automating this process, TrueTandem’s solution reduces the administrative burden on COs while increasing the accuracy, efficiency, and consistency of evaluations. This solution enables DHS to quickly identify potential issues with contractor past performance and improve decision-making processes for future contracts.