TrueTandem successfully supported the Center for Disease Control (CDC) Division of Select Agents and Toxins (DSAT) by migrating their Federal Select Agents Program (FSAP) to a cloud-based platform. This migration included pushing the system to cloud production and transferring all production data to the new cloud environment. TrueTandem also provided training and knowledge transfer to federal employees, enabling them to independently manage and operate the new system on a daily basis. The project streamlined FSAP operations and improved the CDC’s ability to manage select agent and toxin data securely and efficiently.
The eFSAP system architecture is a cloud-based solution consisting of Azure web services front end, data repository in Azure AD, document storage in Azure Blob Storage, and authentication provided by a combination of identity services. External users access the system via CDC’s Secure Access Management System (SAMS). Internal users access the system via Active Directory. Under this Task Order, TrueTandem improves processes for the oversight of select agents and toxins and imported infectious biological materials. The electronic Federal Select Agent Program (eFSAP) system to be supported is currently rated as a NIST 800-53 HIGH classification and the eIPP System. TrueTandem coordinates with the existing Operation and Maintenance (O&M) Team on all proposed changes and throughout the implementation of the change process. TrueTandem utilizes an agile approach to elicit requirements, design, develop, test and deploy enhancements for both eFSAP and eIPP information systems. Requirements are collected in the form of User Stories to include acceptance criteria. Estimation and prioritizing of requirements occur at the beginning of each release and are refined at the beginning of each sprint. User stories are considered completed when they pass testing by Government product owner team, pass a security scan for adoption into the final product, are approved for implementation by the FSAP Directors, and are successfully implemented into production.
TrueTandem partnered with the Small Business Administration (SBA) to modernize SharePoint Online for the Office of SBIC Examinations (OSE) and the Office of Investment and Innovation (OII). By integrating SharePoint with Salesforce and AWS, automating workflows with Power Automate, and enhancing document management with VBA and Excel customizations, TrueTandem streamlined operations and improved collaboration. The solution reduced manual data entry, ensured compliance with scalable governance models, and enabled seamless data retrieval. This modernization effort enhanced efficiency, security, and interdepartmental coordination across SBA.
TrueTandem developed and supports a secure, scalable case management system that streamlines workflows and enhances automation for compliance reviews. With robust data integration and online/offline functionality, the system ensures efficiency while maintaining 24/7 availability and strict federal compliance.
TrueTandem migrated a data management system to a secure, cloud-based platform, enhancing efficiency, automation, and security while enabling seamless access and ongoing improvements.
TrueTandem modernized a legacy correspondence system with a cloud-based, low-code platform, enhancing efficiency, automation, and scalability. The new solution streamlines tracking, workflows, and e-signatures across 23 offices, leveraging AI and real-time dashboards to improve communication, reduce costs, and ensure compliance.
We modernized an enrollment database and IT service desk using Power Platform and Dataverse, enhancing automation, security, and efficiency. The new system streamlines member management while the IT portal improves issue tracking with automated workflows and real-time notifications, delivering enhanced capabilities on time and within budget.
TrueTandem modernized a legacy case and correspondence system with a cloud-based, low-code platform, improving efficiency, automation, and decision-making. Leveraging Power Platform, Azure, and AI, the solution streamlines tracking, routing, and response workflows, reducing costs, enhancing transparency, and increasing agility.
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This migration included pushing the system to cloud production, transferring all production data, training and knowledge transfer, and enabling independent manage and operations of the new system.
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